Engineering has completed remediation activities, and the issue affecting Webex Contact Center Enterprise Agent Desktop has been resolved. We are continuing to monitor service recovery to confirm stability. We appreciate your patience while we addressed this service incident.
Students may be experiencing an issue with a recent ChromeOS LTS version 144.0.7559.257 that prevents Core5, PowerUp, and Lexia English from operating properly on affected devices. The recommended resolution is a minor update to ChromeOS version 144.0.7559.258 or a later version. This update includes a fix that has resolved the issue for devices that have been updated.
Monitors
Webex Contact Center Enterprise: Users may experience intermittent agent desktop sign-in failures and agent logouts
WebEx
Rochester Public Schools
Houghton Mifflin Harcourt